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Need help ? Send us an email

If you have any questions or if you need assistance, please send us a mail via this contact form.  We will get back to you within 24-48 hours, to our best effort.

In order to process your request as fast as we can, please don’t forget to add your OS (Windows, Linux etc.) – Your Hardware (GPU) – Your Mining Software (Phoenix Miner, T-Rex miner, Gminer…) – The command line you used in the mining software – Your Wallet address and (or) your Username.

You may also check on the FAQ section to check if the answer to your question has not been posted already.

Ethereum payments are made once a day between 10:30 and 12:00 (CET) as long as your threshold has been reached.